New white paper - Better manage patient demand with smarter triage in primary care
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Eliminating unnecessary GP appointments with a smarter digital front door

Patients with musculoskeletal (MSK) issues are typically referred to physiotherapists by GPs. This takes up valuable GPs’ time, delays MSK patients getting the attention they need and risks the health of other patients waiting to see GPs.

Give your patients improved access and choice whilst assessing their needs at first contact without worrying about opening the floodgates to unmanageable demand.

Put patients at the heart of your practice by giving them control of their healthcare.  You set the constraints, so your capacity and resources can focus on caring for those that really need it.

  • No one will be shocked to learn that the NHS is struggling with capacity.  But, with Rapid Health, you can improve access whilst unlocking capacity.

  • At Rapid Health, we use our unique healthcare platform to develop targeted software products that reduce the pressure on your staff.

  • Our intelligent care navigation system can release resources and improve clinical outcomes.

  • Our product suite distributes primary care demand in real-time to unlock capacity across your care network.

What makes Rapid Health different?

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We help you manage patient demand and protect your precious capacity. Maximise your network resources, ARRS roles and available funding opportunities.
We help you standardise patient access and care – based on clinical need. Ensure patients are treated equally – whatever channel they use to access care.
We improve patient access and choice – on your terms. Allow patients to self-book an appointment with a specific practitioner – virtual or in-person – at their chosen location.
We assess patient needs at first contact and navigate them to the right care – based on your rules and availability. Remove the triage bottleneck and free-up valuable resources.

A smarter operating model

Put patients at the heart of your practice by giving them control of their healthcare.  You set the constraints, so your capacity and resources can focus on caring for those that really need it.
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See how quickly you can enable intelligent healthcare by booking a demo and learn how we can help you maximise capacity and improve access

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Trusted by frontline healthcare workers

Read what our customers are saying about us

On enabling patient self-service

It was very easy to learn and also for me to pass this onto my colleagues. Set up takes no time, your support team are very quick to respond.

25% of the bookings for these clinics were made direct by the patient using the link.
Nicole Bhattacharya
Chertsey Health Centre

On enabling patient self-navigation

Self booking for flu’s has been very successful – yesterday we were half full for the flu clinic Friday so sent a message out to patients at 9am – we were full by 1pm. System definitely working well for us.
Lesley Cushen
The Grove Medical Centre

On patient self-booking

We have been using it mostly for Asthma reviews, flu, diabetes reviews, med reviews, smear etc. similar systems used in the past does not allow the separation per clinician.

So currently it's saved about 20 man hours so far, but using it consistently and for more projects.
Ben Cushen

On patient self-booking

It is really helpful being able to send more than one link in the same message (I gave the option of using one link for a face to face appointment and other for a telephone call).
Annie Crowhurst
The Hythe Medical Centre
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See how Rapid Health is transforming primary care
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