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Even in our wildest dreams, we did not expect it to be quite as successful as it has been.  It has helped us to solve all the demand problems, patient access is really good, and clinicians love it, as it gives them a really good balance of work

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Angie Hill
Chief Clinical Officer, GP at Hand

Delivering the NHS 10-Year Plan: The Heal Programme

Patient and doctor talking happily
Phase 1

Autonomous Triage and Care Navigation

NHS app on smartphone
Phase 2

The Front Door: NHS App Evolution

Doctor smiling
Phase 3

Unifying Patient Pathways

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Phase 4

Dynamic Care Coordination