One Platform: Scaling Autonomous Clinical Intelligence Across the NHS
Our intelligent platform enables the NHS to deliver prevention over treatment, community-based over hospital-centric care, and digital over analogue - all delivered without disruption and scaled through intelligence.
Configurable Clinical Pathways
Treat care pathways as configurable content, not fixed infrastructure. Rapidly extend from primary to secondary care with minimal investment.
Continuous Learning Engine
Real-time learning from 2+ million patient interactions. Every deployment strengthens the platform, with improvements instantly available to all users.
Cloud-Based Intelligence
Instant deployment with seamless updates. Clinical intelligence improvements deploy automatically across all sites without technical intervention.
NHS System Integration
Works seamlessly with major NHS platforms, including EPRs, patient portals, and clinical systems. Enhances existing infrastructure without disruption or wholesale replacement.
Delivering the NHS Three Shifts Affordably and at Speed
Each of the four essential components of the HEAL programme directly supports the NHS 10-year Plan’s three major shifts - from treatment to prevention, from hospital-centric to community-based care, and from analogue to digital systems. Our platform extends these components across urgent care integration, virtual wards, mental health pathways, and intelligent referrals to realise these shifts at scale.
The implementation of these four elements creates not merely a technical platform but a transformative foundation for continuous innovation in healthcare delivery. By establishing a comprehensive intelligent system, the NHS can finally deliver on the three fundamental shifts outlined in the NHS 10-year Plan without the prohibitive costs and extended timelines typically associated with large-scale transformation.
The platform’s unique approach treats care pathways as configurable clinical content rather than fixed infrastructure, enabling rapid extension from primary to secondary care with minimal additional investment. Each implementation phase delivers immediate standalone value while simultaneously contributing to cumulative system-wide benefits - creating a self-reinforcing cycle of improvement that accelerates rather than stalls over time.
Delivering the NHS 10-Year Plan
Our HEAL programme provides NHS leaders with a proven, two-year roadmap to deliver the NHS 10-Year Plan's three critical shifts
Autonomous Clinical Intelligence
Use Cases
Fast-tracking Urgent Care Integration
Reducing pressure by routing care based on need
Reducing pressure by routing care based on need
Over 40% of A&E visits could be avoided with better access elsewhere. Our platform intelligently routes patients to the most appropriate care setting based on clinical need, not access point, reducing inappropriate A&E use and easing strain on urgent care services.
Virtual Wards and Chronic Care Innovation
Scaling chronic care without overloading clinicians
Scaling chronic care without overloading clinicians
Virtual wards often overwhelm teams with raw data. Our platform filters out the noise, sending only clinically relevant alerts and automating routine monitoring. This enables sustainable, high-quality remote care at scale.
Mental Health
Integration
Connecting services for faster, safer support
Connecting services for faster, safer support
Mental health support is fragmented. We bring it together. Our system rapidly assesses patients using a validated triage scale and links primary care, community services and crisis teams — enabling early intervention and coordinated care.
Intelligent Referral Management
Treating waiting lists as living systems, not static queues
Treating waiting lists as living systems, not static queues
Our intelligent platform continuously reassesses patients on referral lists by clinical need. It prompts proactive check-ins, identifies deteriorating cases, and unlocks alternative pathways - ensuring the right care, at the right time.
Join 27+ ICSs Transforming Primary Care
Smart Triage delivers proven results across 27+ ICSs, helping practices exceed 2025 GP contract targets, cut waiting times by 73%, and free GPs to focus on patient care
